Which, that (the noun as object): noun + mà + sentence
which / that / who(m)
Pattern: [noun] + mà + [person] + [verb]
Typed without accents: ma
To describe a noun with a whole sentence, like "the shirt I bought yesterday", put the sentence after the noun: cái áo em mua hôm qua. When the noun is what the action is done to, mà can join the two: cái áo mà em mua hôm qua. There's no separate word for "who", "which" or "that"; mà does all of them.
Mà is optional. In everyday speech it's usually left out: Món em thích nhất là cơm tấm. The dish I like best is cơm tấm. Keep it when the description is long, when you want to stress it, and in writing, where it's common: Đây là cuốn sách mà tôi đã nói với anh. This is the book I told you about.
Này and đó go at the very end, after the description: người em gặp hôm qua đó, that person I met yesterday.
Mà doesn't stand for the one doing the action. "The person who helped me" is người giúp em, with nothing in between; that has its own page. "The place where" and "the day when" have their own pages too. And don't use nào or ai here: they only ask questions.
Examples
Highlighted words are what Saigon and Hà Nội say differently.
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Cái áo mà em mua hôm qua đâu rồi?
Where's the shirt I bought yesterday?
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Món em thích nhất là cơm tấm.
The dish I like best is cơm tấm.
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Saigon
Đây là quán mà anh nói với em hả?
Hà Nội
Đây là quán mà anh nói với em à?
Is this the place you told me about?
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Người em gặp hôm qua là bạn chị Lan.
The person I met yesterday is Lan's friend.